Privacy Policy for RambleCam
Last Updated: October 8, 2026
Overview
This privacy policy describes how CALMTECH LTD ("we", "us", or "our") handles information in relation to RambleCam. RambleCam is a screen recording platform comprising a native Mac app under development and a web dashboard at app.ramble.cam. This policy covers both.
Data We Collect
We collect different types of information depending on how you use RambleCam:
- From the Mac app: Recording preferences and sign-in credentials stored locally on your device.
- From the dashboard: Account data (name, email, profile image), organisation and workspace information.
- From recording: Video content (screen capture, webcam, microphone audio) that you record and upload.
- From viewing: Analytics such as view counts, watch time, and engagement; when you are not logged in we use a hashed visitor ID for unique counting.
- From interaction: Comments and reactions on videos.
How We Use Your Data
We use the data we collect to:
- Provide and operate the RambleCam service
- Process your recordings (transcription, chapter generation, search)
- Improve the product and understand usage patterns
We do not sell your data to third parties. Your content belongs to you.
Data Storage
Local storage (Mac app)
The Mac app stores recording preferences, sign-in credentials, and recordings locally on your device. Sign-in credentials are stored in macOS Keychain.
Cloud storage
The marketing site and dashboard run on Vercel (AWS-backed infrastructure). Videos and related media are stored in Cloudflare R2. Video processing workloads run on Railway. User, organisation, and application data (including metadata for transcripts, comments, and analytics) are stored in Neon PostgreSQL. This data is encrypted in transit and at rest where our providers support it.
AI Processing
We use AI to improve your experience:
- Transcription: Audio from your recordings is transcribed using OpenAI Whisper (cloud) or a local Whisper installation. Transcripts are used for captions and search.
- Chapter generation: Transcript text may be sent to OpenRouter to generate video chapters.
- Search: We generate embeddings from transcripts to power semantic search within your videos.
Your data is processed solely to provide these features. We do not use your content to train AI models or for any other purpose.
Third-Party Services
We use the following third-party services to operate RambleCam. Each processes data according to its own privacy policy:
| Service | Purpose |
|---|---|
| Vercel | Hosting for the marketing site and dashboard (AWS-backed) |
| Cloudflare R2 | Video and media storage |
| Railway | Video processing and related compute |
| Neon | Database |
| Inngest | Processing orchestration |
| OpenAI | Transcription and embeddings |
| OpenRouter | Chapter generation |
| BetterAuth / Google / GitHub / Microsoft / Apple / Slack / Notion / Discord | Authentication |
| Stripe | Payments |
| Postmark | Email delivery |
| FingerprintJS | Analytics visitor ID |
| Sentry | Error tracking |
| UploadThing | Image uploads (logos, avatars) |
Please review the privacy policies of any services you connect to through RambleCam.
Your Rights
You can:
- Uninstall the Mac app at any time
- Request deletion of your account and associated data by contacting us at privacy@ramble.cam
- Request a copy of the data we hold about you
Data Retention and Deletion
When you delete a video or your account, the data is marked for deletion and kept for up to 30 days. This grace period allows recovery from accidental deletions. After 30 days, the data is permanently purged from our storage and database.
Billing and subscription history is retained by Stripe in accordance with their privacy policy and legal obligations (e.g. tax, fraud prevention). We do not control Stripe’s retention.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of any material changes by updating the "Last Updated" date.
Contact
If you have questions about this privacy policy or wish to exercise your rights, please contact us at: privacy@ramble.cam